CatchKeeper Support

Your private fishing journal — we're here to help.

Frequently Asked Questions

How do I log a catch?

Tap the gold Log Catch button, pick the species, drag the weight slider, then tap Save Catch. Your location, weather and moon phase are captured automatically.

What happens if I have no signal at the lake?

CatchKeeper is offline-first. Your catch saves instantly with time and GPS. When you're back online, the weather data is restored automatically from historical records.

Can anyone see my fishing spots?

No. All data lives only on your device. Share cards are designed to leak nothing: no GPS coordinates, no spot names, no exact time, and photo metadata is stripped.

What does CatchKeeper Pro include?

CatchKeeper Pro ($4.99, one-time) unlocks unlimited catches, advanced stats (pressure trend, moon phase, solunar windows), leak-proof share cards, CSV/GPX export, hot spot detection, offline weather backfill and the trash with 30-day restore.

How do I restore my purchase?

Open More → CatchKeeper Pro → Restore Purchase. Sign in with the same Apple ID you used to buy. Purchases are tied to your Apple ID and never expire.

How do I manage or cancel my purchase?

CatchKeeper Pro is a one-time purchase — there is no subscription and nothing to cancel. To review your purchase history: App Store app → tap your profile → Purchase History. For refunds, contact Apple Support at reportaproblem.apple.com.

How do I delete my data?

Deleted catches move to the Trash (More → Trash) where they are restorable for 30 days, then permanently removed. Uninstalling the app removes all data from your device — since we run no servers, there is nothing else to delete.

Contact Us

Use the in-app form at More → Contact Support, or email us directly at iocompile67692@gmail.com. We reply within 1–2 business days.

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