DepositRadar Support

DepositRadar turns your move-in and move-out photos into court-grade, timestamped evidence — and watches your state's security-deposit return deadline for you.

Frequently Asked Questions

How do I get started?

1. Create a rental file: address, deposit amount and your state (about 60 seconds).
2. Run the Move-In Walkthrough — capture each room following the guided checklist.
3. Set your move-out date. The radar locks on and starts counting down your state's return deadline.

What does the deadline countdown do?

Every state gives your landlord 14–60 days to return your deposit. DepositRadar schedules reminders at 30 days before move-out, 3 days before the deadline, on deadline day, and the day after — when statutory penalties may apply in your state.

What is a "sealed" photo?

Each photo is stored as the original file bytes (never re-encoded) and fingerprinted with SHA-256 at capture. Exports re-verify every fingerprint. Any third party can independently verify a photo with shasum -a 256 using the exported Manifest.

What's included in the free version?

• 1 rental file and 60 evidence photos
• Full 50-state deadline countdown and notifications — always free

What does DepositRadar Lifetime include?

A one-time purchase of $12.99 (no subscription) unlocks unlimited rental files and photos, the statute-cited Demand Letter PDF, the Exhibit-ready Evidence Pack PDF, Manifest JSON export, the full room compare view and the lock-screen widget. Family Sharing is supported.

How do I restore my purchase?

1. Open DepositRadar → tap the gear icon (Settings) → Restore Purchases.
2. Or open the Paywall and tap Restore Purchases.
3. Sign in with the same Apple ID used for the original purchase.

Lifetime is a non-consumable one-time purchase — there is no subscription to manage or cancel.

Does DepositRadar need an account?

No. There is no account, no cloud and no tracking. The app works fully offline and your photos never leave your phone.

Is this legal advice?

No. DepositRadar provides general information about state security-deposit rules. Rules are verified against official sources as of the version date shown in the app, but laws change — confirm with official sources or a licensed attorney.

How do I contact support?

In-app: Settings → Contact Support, or email us directly at iocompile67692@gmail.com