RentBrief Support

Frequently Asked Questions

How do I get started?

Download RentBrief from the App Store, then add your first property. You can start tracking income, expenses, and maintenance orders right away.

How do I add a property?

Tap the Properties tab at the bottom, then tap the "+" button. Fill in your property details including name, address, units, and tenant information.

How do I generate a report?

Go to the Reports tab, select a property and month, choose your template, and tap Generate. You can export as PDF or CSV.

How do I customize reports with my brand?

Pro and Portfolio subscribers can add their company logo, colors, and custom footer text in Settings under Brand Configuration.

Subscription FAQ

How do I manage my subscription?

You can manage or cancel your subscription at any time:

1. Open the Settings app on your iPhone/iPad
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find RentBrief and tap it
5. Choose "Cancel Subscription" or change your plan

Or visit: https://apps.apple.com/account/subscriptions

How do I restore my purchases?

Open RentBrief, go to Settings, and tap "Restore Purchases". Your subscription status will be synced with your Apple ID.

What's the difference between Pro and Portfolio?

Pro supports up to 10 properties with all templates and brand customization. Portfolio offers unlimited properties plus priority support. Both include all core features.

What happens if I cancel my subscription?

You can continue using premium features until the end of your current billing period. After that, you'll revert to the free version with 1 property and basic templates.