SubDrop Support

Getting Started

SubDrop helps you track, manage, and cancel your subscriptions. Download the app, add your first subscription manually or with Smart Add, and start saving money in under 60 seconds.

Frequently Asked Questions

How do I add a subscription?

Tap the "+" button on the Home tab. You can add manually by filling in the form, or use Smart Add to type naturally (e.g., "Netflix $15.49 monthly").

How do I cancel a subscription?

Tap on any subscription, then tap "Cancel Now." SubDrop will open the cancellation page for that service. After cancelling, mark it as cancelled in the app to track your savings.

What's included in the free tier?

Track up to 3 subscriptions, monthly and yearly spending totals, calendar view, basic renewal and trial reminders, savings dashboard, and 3 Smart Add trial uses.

What does Pro Unlock include?

Unlimited subscription tracking, unlimited Smart Add, one-tap cancel links, iCloud sync, Dynamic Island and Lock Screen countdowns, health score, price change alerts, CSV export, shared subscription splitting, and custom notification lead times. One-time purchase of $4.99 — no subscription needed.

How do I restore my purchase?

Go to Settings > Restore Purchases. Your Pro Unlock will be restored from your Apple ID.

Does SubDrop access my bank account?

No. SubDrop never asks for bank credentials. All data is entered by you and stored locally on your device. CloudKit sync is optional and uses your iCloud account.

How does Smart Add work?

Smart Add uses on-device natural language processing. Just type something like "Spotify $10.99 monthly" and SubDrop parses the name, price, and billing cycle automatically. On iOS 26+ with Apple Intelligence, enhanced parsing is available. No internet required.

Contact Us

If you need help or have questions, email us at iocompile67692@gmail.com

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