Support Center

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Frequently Asked Questions

How do I add a subscription?

Tap the "+" button on the Subscriptions tab. You can either choose from popular presets or enter custom subscription details including name, price, billing cycle, and next billing date.

How do notifications work?

SubWatch sends local notifications to remind you before a subscription charge. You can enable notifications in Settings. Reminders are sent 3 days and 1 day before each billing date.

What's included in the free version?

The free version allows you to track up to 5 subscriptions with basic features including bill reminders, spending overview, and calendar view.

What does Pro offer?

Pro unlocks unlimited subscriptions, Face ID/Touch ID protection, advanced analytics, duplicate detection, and priority support. It's a one-time purchase, not a subscription.

How do I export my data?

Go to Settings > Export Data. You can export your subscriptions as CSV (for spreadsheets) or PDF (formatted report). Both are generated locally on your device.

Is my data safe?

All data is stored locally on your device using Apple's secure CoreData framework. We don't collect or transmit any personal data. Pro users can add Face ID/Touch ID protection.

How do I restore my Pro purchase?

Go to Settings and tap "Restore Purchases". This will verify your previous purchase with Apple and re-enable Pro features.

Still Need Help?

If you couldn't find the answer you're looking for, you can contact us directly through the app or via email:

Email: support@subwatch.app

We typically respond within 24-48 hours.