VoicePen Support

Manage Your Subscription

How to cancel or manage your VoicePen Pro subscription:
  1. Open the Settings app on your iPhone or iPad
  2. Tap your Apple ID name at the top of the screen
  3. Tap Subscriptions
  4. Select VoicePen from your active subscriptions
  5. Tap Cancel Subscription (or change your plan)

Note: After cancellation, you will retain Pro access until the end of your current billing period. No refunds are provided for the unused portion.

Frequently Asked Questions

How do I restore my purchases?

Open VoicePen, go to Settings → Restore Purchases. Your previous subscriptions or lifetime purchase will be restored automatically.

What happens when I reach the free limit?

Free users can record up to 5 times per month. The counter resets on the first day of each month. To unlock unlimited recordings, upgrade to VoicePen Pro.

Is my data private?

Yes. VoicePen is 100% offline — your voice recordings and transcripts never leave your device. We do not collect, store, or transmit any of your data. See our Privacy Policy for details.

How do I export my transcripts?

Open any recording, tap the share button, and choose your preferred format: Plain Text (.txt), Markdown (.md), or Subtitles (.srt).

Does VoicePen work without internet?

Yes. Once the AI model is downloaded (one-time, ~300 MB), all transcription happens entirely on your device with no internet connection required.

Can I use VoicePen on multiple devices?

Subscriptions and lifetime purchases are tied to your Apple ID and can be used on all devices signed in with the same Apple ID. iCloud sync is also available for seamless access across devices.

What AI model does VoicePen use?

VoicePen uses OpenAI's Whisper large-v3-turbo model, optimized to run locally on your device's Neural Engine for fast, accurate transcription.

Contact Us

Can't find what you're looking for? We're here to help.

Email: iocompile67692@gmail.com

We typically respond within 24-48 hours.