Support Center

Welcome to SnapLedger support. We're here to help you get the most out of your freelance invoicing and expense tracking.

Contact Us

Have a question, bug report, or feature request? The fastest way to reach us is through the in-app Contact Support form (Settings → Contact Support).

Email: iocompile67692@gmail.com

Response time: Within 24 hours, Monday–Friday

Frequently Asked Questions

How do I create my first invoice?

Tap the Invoices tab → tap the "+" button in the top right → enter client name, line items, and amount → tap "Preview PDF" to review → tap "Save invoice". Most users complete this in under 60 seconds.

How does receipt OCR scanning work?

Tap the camera button in the center of the tab bar. Choose a receipt photo from your library. SnapLedger uses Apple's Vision framework to recognize text and auto-extract the vendor name, amount, date, and suggested Schedule C category. You can edit any field before saving.

What are the free tier limits?

The free tier includes:

Up to 3 clients
Up to 3 invoices per month
1 PDF template (Classic)
Manual expense entry
Basic monthly reports

OCR scanning, Schedule C export, and 8 additional PDF templates require a Pro upgrade.

How do I export Schedule C for tax season?

Go to Reports → Tax Center → select the tax year → tap "Export Schedule C". You'll get an IRS-format PDF with all 22 expense lines filled in, ready to share with your accountant.

Subscription Management

SnapLedger offers four upgrade options: Pro One-Time ($9.99), Pro+ Monthly ($2.99/mo), Pro+ Yearly ($19.99/yr), and Pro+ Lifetime ($49.99).

How to cancel a subscription

If you purchased a Pro+ subscription (monthly or yearly), you can cancel at any time. Your subscription remains active until the end of the current billing period.

Method 1: From your iPhone/iPad

Open the Settings app
Tap your name at the top
Tap Subscriptions
Find and tap SnapLedger Pro+
Tap Cancel Subscription at the bottom
Confirm your cancellation

Method 2: From the App Store

Open the App Store app
Tap your profile picture in the top right
Tap Subscriptions
Find and tap SnapLedger Pro+
Tap Cancel Subscription
Confirm your cancellation

Method 3: From Mac (if subscribed via Mac App Store)

Open the App Store app
Click your name in the bottom left
Click View Information at the top right
Scroll to Subscriptions and click Manage
Find SnapLedger Pro+ and click Edit
Click Cancel Subscription

What happens after I cancel?

You keep Pro+ access until the end of your current billing period
After that, your account reverts to the Free tier
All your data remains intact — you just lose access to Pro+ features
No refunds are issued for partial billing periods (per Apple's policy)

Restore Purchases

If you reinstall SnapLedger or switch devices, go to Settings → Restore Purchases to regain access to your Pro features.

Refund Policy

All purchases are processed by Apple through the App Store. Refund requests must be submitted directly to Apple:

Go to reportaproblem.apple.com
Sign in with your Apple ID
Find the SnapLedger purchase
Select "Request a refund" and choose a reason

Apple reviews all refund requests individually. SnapLedger cannot issue refunds directly.

Data & Privacy

SnapLedger is 100% local-first. Your financial data never leaves your device unless you enable iCloud sync (which uses end-to-end encryption). We do not collect, sell, or share any personal data. See our Privacy Policy for full details.

Need More Help?

If the FAQ doesn't answer your question, please reach out:

Email Support