Support — WiBeam

Getting Started

Welcome to WiBeam! Here's how to share your first WiFi network in three taps:

Open WiBeam and tap the + button in the top-right corner.
Enter your network name (SSID), choose the security type, and type your password.
Tap Save — your QR code appears instantly. Share it via AirDrop, Messages, or save to Photos.

Guests scan the QR code with their phone's camera and connect automatically — no password typing required.

Frequently Asked Questions

Does WiBeam work with Android phones?

Yes. WiBeam generates standard WiFi QR codes (per ISO/IEC 18004) that any modern phone camera can scan — iPhone, Android, and Windows. The recipient doesn't need WiBeam installed.

Where is my WiFi password stored?

Passwords are stored in the iOS Keychain with kSecAttrAccessibleWhenUnlockedThisDeviceOnly protection. They never leave your device, never get logged, and (optionally) require Face ID or Touch ID to read. WiBeam has no server — there's nothing to hack. See our Privacy Policy for full details.

Why can I only save 3 networks on the free tier?

The free tier is designed for casual home use. If you manage multiple networks (multiple homes, an Airbnb, a small business), upgrade to Pro for unlimited networks, iCloud sync, home-screen widgets, custom QR colors, biometric lock, and more.

What's the difference between Monthly, Annual, and Lifetime?

All three unlock identical Pro features. Monthly ($1.99/mo, 7-day free trial) is the most flexible. Annual ($14.99/yr) saves you 37%. Lifetime ($9.99, one-time) is pay-once-use-forever — perfect if you dislike subscriptions.

How do I cancel my subscription?

Subscriptions can be cancelled anytime — you keep Pro access until the end of the current billing period:

Open the Settings app on your iPhone.
Tap your name at the top, then tap Subscriptions.
Find WiBeam Premium and tap it.
Tap Cancel Subscription (or Cancel Free Trial).

If you don't see Cancel, the subscription is already cancelled and won't renew.

How do I restore purchases on a new device?

Open WiBeam → Settings → tap Restore Purchases. Sign in with the same Apple ID used to buy. All Pro features unlock automatically. Lifetime purchases and active subscriptions transfer across devices signed into the same Apple ID.

Can I sync my WiFi networks across my iPhone and iPad?

Yes — Pro subscribers can enable iCloud Sync in Settings. All networks (excluding passwords, which stay in per-device Keychain) sync automatically. Passwords must be re-entered on each new device for security.

How do I print a WiFi QR poster?

Open any saved network → tap the Share button → choose Print. WiBeam generates a print-optimized QR poster with your network name and connection instructions. Pro feature.

How do timed access QR codes work?

Pro users can set an expiry date on any QR code. After the expiry, the QR code still displays but guests will not be able to connect — ideal for Airbnb, hotels, or temporary event WiFi. To set it up, edit a network and enable Timed Access.

Troubleshooting

QR code won't scan: Ensure the screen brightness is at least 50%, clean your screen, and hold the receiving phone 6–10 inches away. WiBeam uses error-correction level H, so even partial scans usually work.
Wrong password on scan: Check for special characters in your password (\ ; , : ") — WiBeam auto-escapes these per ISO/IEC 18004, but some older Android phones mis-parse them. Try re-typing the password manually.
Face ID not unlocking WiBeam: Go to iOS Settings → WiBeam → make sure Face ID is enabled. If prompted, tap Try Again and re-enter your device passcode.
Widget not updating: Long-press the widget → Edit Widget → confirm the WiFi network is selected. The widget reads from App Group storage; if it's still blank, restart your iPhone.
Timed access QR not expiring: Ensure the date and time on the scanning device are set correctly. QR expiry is encoded in the code — the scanning device reads it based on its local clock.

Subscriptions & Billing

WiBeam offers the following in-app purchases through Apple's App Store:

Plan	Price	Billing Cycle
WiBeam Pro Monthly	$1.99 USD	Per month (7-day free trial for first-time subscribers)
WiBeam Pro Annual	$14.99 USD	Per year
WiBeam Lifetime	$9.99 USD	One-time purchase

All subscriptions are billed by Apple through your Apple ID payment method. WiBeam cannot see, modify, or refund your subscription directly — all billing is managed by Apple.

Auto-Renewal & Subscription Terms

Payment will be charged to your Apple ID account at confirmation of purchase.
Subscription automatically renews unless it is cancelled at least 24 hours before the end of the current billing period.
Your account will be charged for renewal within 24 hours prior to the end of the current period.
The subscription may be managed by the user, and auto-renewal may be turned off by going to the user's Account Settings after purchase: iOS Settings → Apple ID → Subscriptions.
Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription, where applicable.
During the free trial period, you may cancel at any time without charge. You retain Pro access until the end of the trial period.
Lifetime purchase is a one-time, non-consumable transaction. It unlocks all Pro features permanently on the Apple ID used to purchase it.
Refunds are handled by Apple Support: support.apple.com/billing. WiBeam cannot issue refunds directly.

For complete terms, see our Terms of Use. For information on how we handle your data, see our Privacy Policy.

Feature Requests & Feedback

We love hearing from users. Inside the app, go to Settings → Contact Support to send feedback directly. Your message reaches our team — we read every one.

Need More Help?

Email us anytime — we typically reply within 24 hours.

iocompile67692@gmail.com

You can also reach us in the app: Settings → Contact Support